Referral Report
_X_ Compliance___ Partial Compliance___ Non-Compliance
Narrative

Statement of Rationale for Judgment of Compliance

Palo Alto College makes available to students and the public current academic calendars, grading policies, and refund policies.

 

The structure for compliance is as follows:

  1. Academic calendar information is available online both in the student handbook and in the Palo Alto College Catalog.
  2. Grading policies are explained in detail in both the student handbook and Palo Alto College catalog both of which are available to the public and current students.
  3. Refund policy information is available in the student handbook, Palo Alto College Catalog, and on the Palo Alto College website available to current students and general public.

 

Information regarding academic calendars, grading policies, and refund policies are outlined in the Palo Alto College Catalog and the Student Handbook. College staff also share the information with prospective and current students in person at orientation, at enrollment events, and during a required first-year experience Student Development course. 

Academic Calendars

The Palo Alto College Academic Calendar[1] is available online through the Palo Alto College Catalog under the Academic Calendar section and includes information on term start and end dates, registration periods, holidays, and testing schedules.

 

Grading Policies

The Student Handbook-Making the Grade[2] section speaks to the grading system, grade point average, grade changes, Honors designation, course withdrawal and course repeats.  Grading policies are discussed in the Palo Alto College Catalog under Academic Standards[3] in the section under Grades and includes a comprehensive explanation of the grading system utilized at Palo Alto College.

 

Refund Policies

Refund policies can be located in the Student Handbook under My Money Matters[4] that includes both an explanation on how a refund occurs and instructions for securing a student refund.  Refund policies are further discussed in the Palo Alto College Catalog section under Tuition and Refunds[5] as well as in the Financial Aid Quick Guide[6].

 

As articulated in Board Policy A.1.1[7], the College District is known by the assumed names of “Alamo Colleges” and “Alamo Colleges District” or the “Alamo Community College District.” References to these assumed names in the narrative and any supporting documentation are equivalent.

 

Evidence
[ 1 ]   File  FR 4.3_1_Palo Alto College Academic Calendar 
[ 2 ]   File  FR 4.3_2_Student Handbook - Making the Grade 
[ 3 ]   File  FR 4.3_3_Palo Alto College Catalog Academic Standards Grading Policies 
[ 4 ]   File  FR 4.3_4_Palo Alto College Student Handbook Money Matters Refund Policies 
[ 5 ]   File  4.3Tuition Refunds 16-17 Catalog_5 
[ 6 ]   File  FR 4.3_6_Palo Alto College Catalog - Financial Aid Quick Guide 
[ 7 ]   File  Policy A.1.1 
  File  FR 4.3_5_Palo Alto College Catalog - Tuition and Refunds 
Palo Alto College