Referral Report
_X_ Compliance___ Partial Compliance___ Non-Compliance
Narrative

Statement of Rationale for Judgment of Compliance

Palo Alto College (PAC) provides student support programs, services, and activities that promote student learning and enhance the development of its students in alignment with the mission.

 

The structure for compliance is as follows:

  1. Palo Alto College provides students with access to support services spread out across three divisions, the Division of Student Success, the Division of Academic Success, and the Division of College Services.
  2. Services provided are in alignment with national best practices and promote student learning and enhance student development.
  3. The College provides access to student support services utilizing multiple vehicles for delivery to ensure distance education and off-site students have access to relevant services.

 

Overview

Palo Alto College is committed to helping students achieve their academic goals and reach their leadership potential. The variety and quality of services available embody the College's respect for each student's unique strengths, abilities, and potential and exemplify the College's Mission to "inspire, empower, and educate our community for leadership and success."

 

Because the institution serves a student population of diverse ages, economic and cultural backgrounds, and abilities, the responsibility of providing student services is shared between the College's Division of Academic Success, Division of College Services, and Division of Student Success. The majority of the student support services are overseen by the Vice President of Student Success; however, the services provided by the Library, Community Programs, and the Tutoring Services department fall under the direction of the Division of Academic Success. Services provided by the Alumni and Scholarship Office as well as Campus Recreation fall under the direction of the Division of College Services. Continuous assessment by the College community ensures that programs and services meet student needs.

 

The College provides support services to all students: traditional, nontraditional, developmental, college-ready, dual enrolled, international and distance education. Palo Alto College participates in a national survey focusing on teaching, learning, and retention in community colleges. The Community College Survey of Student Engagement[1] (CCSSE) indicates that students perform better and are more satisfied at colleges that are committed to their success and that cultivate positive working and social relationships among different groups on campus.

 

In addition, according to the results of the 2016 Ruffalo Noel Levitz[2] Student Satisfaction Survey administered at the College, Palo Alto College students are satisfied with their educational experience, with 69% of those surveyed responding "Satisfied" or "Very satisfied." Further, when students were asked if they had to do it over, would they enroll again at PAC, 75% of students responded “Definitely yes" or "Probably yes."

 

Within the Division of Student Success, each department has developed one Student Learning Outcome and one Service Area Outcome in order to ensure the best possible support and service are provided to each student. These outcomes are assessed using multiple measures to include point of service surveys, persistence, retention, graduation, and qualitative reflection assignments. Each outcome is developed on a two-year cycle and a report of results is provided at the end of each semester and academic year. Outcomes, assessment methods, and an overview of the division are available on the Division of Student Success Website[3].  Student support services, programs, and activities are also detailed in the Palo Alto College Catalog[4] and Palo Alto College Student Handbook[5].

 

Student Success: Facilities

The Division of Student Success is housed within six buildings on the Palo Alto College campus.  The majority of support services are centrally located in the Palomino Center (PC) and Palomino Center Annex (PCA) buildings, including the Welcome Center, Veterans Affairs, Advising Centers, Student Financial Services, Disability Support Services, Admissions and Records, International Student Services, and the Business Office. In addition, the Office of the Vice President of Student Success, the Dean of Student Success, and two Smart classrooms can be found in the Palomino Center. The College decided to group these services and offices within one area to streamline and simplify student access to and use of these services thus demonstrating its commitment to providing effective and efficient support to the College community.  If students need assistance from any of the areas, they are able to easily access the specific department that is needed. The Student Health Advocacy Resource and Engagement (S.H.A.R.E.) Center, Testing Center, Student Life, and Child Care Center are centrally located in other buildings on campus. Each department has access to state of the art facilities, computer equipment, and resources that support quality service to students.   

 

Welcome Center

The Welcome Center[6] at Palo Alto College serves as an initial point of contact for onboarding new and returning students. Information is provided about programs, enrollment steps, assessment, and financial aid via recruitment events and one-on-one interaction. Each student is assigned a Senior Advisor via a territory management system and receives phone calls, direct mail, and individualized communication, both in person and virtually, to support them throughout the enrollment process.  Additionally, the Welcome Center also supports current students by directing students to the appropriate resources on-campus as well as online. The Welcome Center endeavors to deliver the best service to the College’s students and continually researches best practices from professional organizations such as the National Academic Advising Association[7] (NACADA), Texas Association of Collegiate Registrars and Admissions Officers[8] (TACRAO), Ruffalo Noel Levitz[9], and the American Association of Collegiate Registrars and Admissions Officers[10] (AACRAO). Services offered by the Welcome Center include:

  • Online access to ApplyTexas admissions form;
  • Online access for all students to college programs and services via the website;
  • Guidance and assistance through the enrollment process, including new student orientation sessions for first time in college (FTIC), transfer, and returning (readmissions) students;
  • Guidance and assistance with completing the FAFSA application online;
  • Access to a computer lab to view or print unofficial transcripts, class schedules, and tuition bills;
  • Scholarship information;
  • Campus Tours;
  • Student record information.

 

Distance education, off-site, and on-campus students are assisted via email, the College website, direct mail and/or telephone communication. In alignment with various means of communicating and offering services, the mission of the Palo Alto College recruitment and outreach initiative is to reinforce the image of the College as a valuable community resource and vital institution of higher learning by developing a line of communication and community network in order to recruit prospective students. Recruitment and outreach efforts target potential students from the local community and surrounding areas. The College staff supports this effort by attending college fairs and visiting high schools, conducting campus tours, presentations, workshops, and information sessions, and programming special events.

 

In addition to broad recruitment and outreach efforts, the College Connection program is a specific partnership between Palo Alto College and area independent school districts (ISDs) including Charter schools. This partnership is formalized through a Memorandum of Understanding (MOU) with each ISD or Charter school.  An example of one of the MOUs can be found in the College Connection MOU Example[11]. The purpose of this program is to assist high school seniors in their transition into college. Senior Advisors from the College visit designated partner high schools to assist prospective students at their respective high schools with the enrollment steps for Palo Alto College.  Participating seniors receive assistance to ensure completion of the application, AlamoENROLL modules, assessment, financial aid, advising, and registration before they graduate from high school. These services are provided in accordance with College Procedure S 25.2 New Student Intake-College Connection[12].

 

Furthermore, the College makes an intentional effort to assist students in completing the onboarding process at New Student Orientation (NSO). NSO is a six-hour event where prospective students intent on attending Palo Alto College complete the final step of the enrollment process. Throughout the orientation, informational sessions, and lunch, College staff make an active and concerted effort to interact with the students and provide opportunities for the students to socialize and interact with each other. During the third and final part of the day, students receive academic advising from certified advisors who assist the students through class registration.  This program is implemented in accordance with College Procedure S 25.1 New Student Intake-New Student Orientation[13]. NSO Student Learning Outcomes state:

  • Students will know how to access and use college resources.
  • Students will know their way around campus.
  • Students will know how to become involved with student organizations on campus.
  • Students will understand how dropping a course can affect financial aid.
  • Students will know how to pay for college.

 

Student Financial Aid

The philosophy of student aid[14] is to provide access and choice to students, many of whom would not be able to attend an institution of higher education without such assistance. More than 60% of Palo Alto College students utilize some form of financial assistance further illustrating the need to provide cohesive services with respect to financial aid.  Palo Alto College has a comprehensive array of financial aid resources to help eligible students pay for their education, and all policies and procedures are outlined in the Office of Student Financial Aid Procedure Manual[15]. Funds for such resources are provided by the federal government, state government, and institutional and private funds. Chief among the student financial aid programs are state and federal grants, Alamo Colleges District scholarships, loans and work study opportunities.

 

Grants offered through Palo Alto College include: 

  • Federal Pell Grant
  • Supplemental Educational Opportunity Grant (SEOG)
  • Texas Public Education Grants (TPEG)
  • Toward Excellence Access and Success Grants (Renewal Texas Grant)
  • Texas Educational Opportunity Grants (TEOG)

 

Loans offered through Palo Alto College include: 

  • Subsidized Federal Direct Stafford Loan
  • Unsubsidized Federal Direct Stafford Loan
  • Federal Parent PLUS Loan
  • Alternative Loans

 

Students can receive financial assistance through scholarships and the federal work-study program (on or off campus). In addition, Texas veterans may be eligible for the Hazlewood Act which covers tuition and certain state fees for the veteran and his/her dependents. Palo Alto College also recognizes the Texas Higher Education Coordinating Board approved tuition exemptions and waivers.

 

Alumni and Scholarship Office

The Alumni and Scholarship Office[16] holds membership in the Council for Advancement and Support of Education[17] (CASE) and the National Scholarship Providers Association[18] (NSPA).  Palo Alto College strives to re-engage former students to forge an enduring bond and connection with the institution.  Additionally, Palo Alto College works to develop external funding sources in alignment with College Procedure A 19.0 Receipt of Gifts[19] to provide prospective and current students with scholarship resources that ease the burden of funding a college education. During the 2013-2014 Academic Year, 391 Palo Alto College students received scholarships totaling $439,000. In 2014-2015, 360 PAC student were awarded scholarships for a total of $427,000 in award money, and in 2015-2016, 421 PAC students received scholarships totaling $490,000. In addition, the Scholarship Office, with the assistance of the PAC Writing Center, offers writing workshops to assist students with the essay component required with most scholarship applications. Palo Alto College provides both internal and external scholarship opportunities to students and also hosts an annual fundraiser called “Celebracion” each fall to raise money for scholarship funds.   

             

Palo Alto College currently serves 5,451 registered alumni[20]. Each registered alumnus receives an electronic copy of a quarterly publication: Alumni and Friends newsletter.  Alumni also have access to career services fairs and seminars; financial literacy workshops; and job and internship fairs.  Alumni also have access to online resources on the Palo Alto College website.  Additionally, alumni are also invited to an Alumni reception hosted annually on campus during PACfest to honor their accomplishments and contributions.  

 

Admissions and Records

The Admissions and Records Office[21] serves as the official custodian of Palo Alto College student records.  Admissions and Records assists students with managing their official student records to include enrollment verification, editing of student records as well as record requests. The office is a member of the Texas Association of Collegiate Registrars and Admissions Officers[22] (TACRAO). As of Fall 2014, the office also certifies student eligibility for graduation, processes applications for graduation with honors, coordinates commencement exercises, and provides information about diplomas. Also housed in Admissions and Records is the Graduation Certification team that works collaboratively with certified advisors to review, confer, and post all certificates and degrees.      

 

International Student Services

Through the Office of Admissions and Records, prospective international students are provided assistance with the admissions application, medical insurance, and United States Citizenship and Immigration Services (USCIS, formerly INS) compliance. International students receive advising and guidance while enrolled in classes from their assigned certified advisor, and they are assisted with transfer to other institutions or return to their home countries. The Admissions and Records Office is dedicated to supporting students' educational goals and enhancing students' lives through activities that further cultural awareness, cultural exchange, and interaction within the Palo Alto College community. The College supports all international students in alignment with College Procedure S 20.0 International Students[23].

 

Assessment and Testing Center

The Assessment and Testing Center[24] serves approximately 3,000 students a year by providing the College Level Examination Program (CLEP) and Texas Success Initiative Assessment (TSIA) placement examinations in addition to proctoring make-up and distance exams for all academic classes. The Assessment and Testing Center provides prospective and current students with testing services, assessment of educational skills, and information about Texas Success Initiative requirements.  Additionally, post-assessment advising is also administered to help students interpret testing outcomes and placement levels.   The Center is a member of the Texas Association of Collegiate Testing Personnel[25] (TACTP) and College Board (TSIA[26] & CLEP[27]) professional organizations. Students benefit from a range of placement and academic tests. In accordance with College Procedures S 7.1 Assessment and Placement Testing[28] and S 7.2 Distance Education Exam and Make-up Testing[29] by utilizing the most current directives, programs, and software, the Center facilitates students' success through accurate assessment and placement.

 

Testing accommodations are provided by Disability Support Services. General office services provided by the department include pre-assessment advising, post-assessment advising, clearance/waiver holds, and appointment scheduling. The Testing Center also provides professional development presentations to external counselor partners, internal staff, and faculty related to best practices and updates of services provided.

 

Business Office

The Palo Alto College Business Office[30] manages the College’s system of charges, collections, refunding and depository of cash effectively and efficiently.  The Business Office, located in the Palomino Center adjacent to the Welcome Center, Admissions & Records, Student Financial Services and Advising, provides counter services to students who choose to visit the office instead of using the online environment.  The office is also committed to supporting the Virtual Business Office, an online hub where students and non-students can pay for college related products, services, tuition, and fees or enroll in an installment plan. The Business Office is responsible for the administration of the Refund Select program used to facilitate student refunds. The office also works closely with Financial Aid and Admissions to ensure accounts are accurate. The Business Office works with various departments in setting up Market Place stores providing the community an online payment option.  In addition, the Business Office receives and deposits departmental funds, processes travel, and issues petty cash for faculty/staff and student clubs as outlined in departmental procedures. The Business Office serves the college by receiving and depositing departmental funds, processing travel for faculty/staff and clubs, and issuing petty cash (Petty Cash Distribution Procedure). Furthermore, the Business Office provides the following support to students:

  • Accepting tuition payments;
  • Assistance with online payments;
  • Processing of waivers, exemptions, contracts and third-party payments;
  • Providing payment plan options;
  • Collection of receivables;
  • Issuance of refunds with the student’s method of choice.
 

Advising Center 

Advising services are offered by the Advising Center which is divided by three areas of study as outlined on the Palo Alto College Advising Center's Website[31]. In addition, Veterans Affairs and Disability Support Services also provide academic and career advising to their respective populations. Palo Alto College utilizes a proactive case management advising structure called AlamoADVISE[32]. AlamoADVISE provides every student with an exemplary personalized pathway to success through academic and career advising in alignment with College Procedure S 12.1 Student Success Management[33].

 

Academic and career advising at Palo Alto College fosters a culture of integrated practices and shared responsibilities between student and advisor. Through collaborative teaching and learning, the advising process empowers its diverse student populations to explore and navigate their academic and career pathways. Academic and career advising is a series of ongoing and intentional conversations among students, faculty, and staff that establish a pathway to the realization of educational, career, and life goals. Faculty advisors are also available to help support students with questions regarding major requirements, transfer opportunities, course information, and career exploration. Students may visit with a faculty advisor at any time once they have decided on a program of study. Faculty advisors provide students with guidance on course structure, degree programs, transferring, and career fields.

 

To continue the professional and personal development of the staff within the advising centers, Palo Alto College has made a concerted effort to research local, regional, and national organizations focused on academic advising such as the National Academic Advising Association[34] (NACADA), National Association of Student Personnel Administrators[35] (NASPA), Texas Academic Advising Network[36] (TEXAAN), and Ruffalo Noel Levitz[37]. As part of the AlamoADVISE model, every certified advisor has undergone approximately 40 hours of training through the Council for Adult and Experiential Learning [38](CAEL) training.

 

Academic Advising at the College serves approximately 10,500 students annually unduplicated and approximately 30,000 students duplicated. For additional information on student visits, see Table Advising Center Visit History[39]. These services may be delivered in-person, on-line, through classroom visits, or by telephone when requested. The services include but are not limited to the following: 

  • Creating an Individual Success Plan [40](ISP);
  • Registration Assistance;
  • Academic Standards (Academic Probation Procedure[41] and Academic Dismissal Procedure[42]);
  • Adding/Withdrawing a Course (Drop Advising Guide[43]);
  • Financial Aid Appeals[44] (Satisfactory Academic Progress);
  • Graduation Application[45] Submissions Procedure S 10.0 Graduation Application and Awarding[46];
  • Scholarship Applications;
  • Early Alert Referrals; 
  • Advising PIN Registration[47];
  • Career Exploration and Advising;
  • Transfer Advising;
  • Academic Support Referrals (i.e. Tutoring, Library, Student Life);
  • Community Support Referrals (i.e. Housing, Food Pantry, Clothing Closet);
  • Academic Advising Syllabus Session;[48]
  • New Student Orientation Advising

 

Prior to the development of the AlamoADVISE model, the College had an exit center known as the Center for Academic Transitions (CAT). The CAT assisted students with planning and implementing their educational and career goals, whether the goals were to continue their education at a four-year institution or to transition to the workforce. As of Summer 2014, these services were transitioned into the AlamoADVISE model to help support students with an assigned certified advisor from entry to completion. In addition to assisting students with transfer, the CAT also coordinated all graduation efforts, from promoting graduation on campus to receiving all graduation applications and auditing those applications to ensure degree or certificate requirements were met. Graduation services transitioned to a more robust collaboration model in Summer 2014 managed through a partnership between certified advisors in the Advising Centers and the graduation team in the Admissions and Records Office. Finally, the CAT coordinated job posting for students and employers through the Career Services[49] webpage and the PACConnect[50] online system, which directly connects students to employers and vice versa. The Center for Academic Transitions (CAT) and now the SEED Advising Center Lead coordinate listings of full-time and part-time employment opportunities for students within the online job database system and organize the job and internship fairs. The fairs typically host between 20-35 companies with 300-350 students in attendance each year. 

 

Disability Support Services 

The College promotes equitable access to programs, resources, activities, and events for all students in accordance with state and federal regulations. Students with disabilities who submit the appropriate documentation by an outside, independent, professional evaluator are provided reasonable accommodations to help them be successful at the College. The Faculty and Staff Resource Manual[51] provides members of the College community with an outline of procedures, processes, and federal guidelines. Disability Support Services[52] (DSS) include: 

  • Certified sign language/oral interpreters;
  • Readers and scribes for in class and out of class;
  • Registration guidance;
  • Tutoring assistance;
  • Testing accommodations;
  • Tape recorders;
  • Adaptive furniture;
  • Adaptive electronic hardware equipment and software programs;
  • Alternate format for handouts and tests.

 

From 2011-2016, the Disability Support Services (DSS) office generated Letters of Accommodation[53] (LOA) in support of S.16.1 Request for ADA Accommodations[54] for 1,832 students, with an average of 162 students per spring/fall semesters. Faculty members provide accommodations as outlined in the LOA that coincide with S.16.2 Faculty Response to ADA Student Accommodations[55].  Priority scheduling allows the DSS office to register students with disabilities prior to the start of the general registration period. In 2011, DSS started an Alpha Chapter of Delta Sigma Omicron. This student organization is open for anyone who is an advocate of disabled people in the community, and one of its goals is to fundraise for student scholarships. The College also offers a specialized academic program for students with documented intellectual disabilities called Project Access.  In Fall 2016, the College began a Project Access cohort with 7 students enrolling in a Level 1 certificate program in General Office.

 

Early Alert Program 

In Fall 2014, the College adopted Early Alert as an intervention system designed to identify, reach out to, and provide support to students experiencing challenges or having difficulty with their coursework. The Early Alert Program[56] is a collaborative effort among faculty, certified advisors, and tutoring lab program specialists with the goal of increasing student retention and success within the first two to eight weeks of a semester. This student-centered, proactive approach is driven by faculty who want to provide their students with every opportunity to succeed.

 

To begin the Early Alert process, an instructor completes a progress report through the GradesFirst[57] system and indicates if the student is in need of additional support. Faculty may mark a student for an Early Alert for a variety of reasons, including excessive unexplained absences, tardiness, low class participation, low test scores, missing assignments, or needing tutoring. Once the report is received, the Advising Center gathers additional information about the student and distributes the Early Alert referral to the appropriate certified advisor, who then contacts the student directly via email and/or telephone. After the initial contact, students have a greater knowledge about the resources available to them and can then take steps to improve their classroom performance. After the appropriate consultation, the certified advisor will document results through the GradesFirst system where the instructor can review the outcome[58] of the Early Alert intervention. Increased outreach has occurred within the program to include over 2,800 Early Alerts submitted as of Fall 2016.

 

TRIO Student Support Services

The TRIO Student Support Services Program is a federally funded program designed to increase college retention and graduation rates of eligible students, increase the transfer rates of eligible students from two-year to four-year institutions, and foster a supportive climate of success for low-income and first-generation college students and individuals with disabilities. The Program was dedicated to providing quality services to eligible students including academic counseling, tutoring assistance, career counseling, student success workshops and seminars, transfer advising, financial aid and scholarship assistance, and cultural events and field trips. The Annual Performance Report[59] for the Program illustrates its success in improving retention, graduation/transfer rates, and good academic standing. As a result, the SSS Program was institutionalized in Fall 2014 with the launch of the AlamoADVISE case management model. 

 

Veterans Affairs           

The Veterans Affairs (VA) Office[60] at Palo Alto College serves as the central point on campus for veterans and their family members to receive up-to-date information on their Veterans Affairs[61] educational benefits and the Texas Hazlewood Exemption[62]. The VA Office provides a “one-stop shop” where students can file their VA and/or Texas Hazlewood claims and receive information on other VA benefits and programs in accordance with College Procedure S 12.2 Veterans Affairs[63]. Since Fall 2012, the VA Office has employed the S 12.1 Student Success Management Model[64] for First Time in College (FTIC) students and continuing students. During Fall 2014, the VA Office transitioned into the AlamoADVISE model, which is designed to provide every student with an exemplary, effective and personalized pathway to success through academic and career advising.

 

Since the passage of the GI Bill, known originally as the Serviceman’s Readjustment Act of 1944, the GI Bill has evolved and new programs have emerged. Each program or “Chapter” affords benefits for a specific population and carries with it set requirements of eligibility. The VA Office certifies enrollments and updates to the different federal and state agencies so that veterans, if eligible, may have their tuition and fees paid and their monthly stipend issued. The following VA programs relate to current benefits for higher education at Palo Alto College:

  • Chapter 30: Montgomery GI Bill
  • Chapter 31: Vocational Rehabilitation and Employment Program
  • Chapter 33: Post 9/11 GI Bill
  • Chapter 35: Survivors’ and Dependents’ Educational Assistance Program
  • Chapter 1606: Montgomery GI Selected Reserves
  • Chapter 1607: Reserve Educational Assistance Program

 

The following State of Texas programs relate to current exemptions for higher education: 

  • Hazlewood Exemption Requirements[65]
  • Hazlewood Legacy Act

 

Palo Alto College has served student veterans since it opened its doors in 1985 and prides itself in providing quality service to its students who are veterans, active duty, military family members and survivors. The College is committed to providing the best academic experience and service to its students who have worn this nation’s uniform in peace time and in war and has earned “Military Friendly”[66] status by Victory Media each year since FY 2011. Victory Media is a Veteran-owned communications group dedicated to connecting the military community with employment, education, and entrepreneurship opportunities.  The “Military Friendly” designation is assigned to those organizations who show an intentional commitment to supporting veterans through a sustained and continuous effort.  Data used to assign the designation is culled from public data sources, proprietary information from the Military Friendly Survey and personal data from veterans themselves who utilize the organizations services.

 

 

Learning Centers

 

Palo Alto College’s Tutoring Services Department[67] provides academic assistance to all students in math, writing, science, and developmental reading and writing courses.  Nearly 4,000 students are served annually.  Tutoring is provided through five learning centers[68], which are located throughout the campus to be convenient to students. The CIS/COSC (Computer Information Systems/Computer Science) Learning Center is located in Sabine Hall where all computer courses are taught. The Integrated Reading and Writing (INRW) Learning Center supports developmental students and is housed in Nueces Hall where INRW classrooms are located.  The Math Learning Center and Writing Assistance Center are housed in Gutierrez Learning Labs near math and English classes. The Science Learning Center has locations in Frio Hall adjacent to anatomy and physiology, microbiology, and chemistry classes and in Brazos Hall near biology, geology, and physics classrooms. 

 

The Tutoring Services Department is managed by a full-time Academic Program Director.  Each learning center is staffed with a full-time Academic Program Specialist who oversees part-time Tutors.  New staff receive an orientation to the department, and all employees receive annual training regarding topics outlined in the Tutor Training Manual[69]. Since June 2013, the Centers have been the recipient of College Reading and Learning Association[70] (CRLA) International Tutor Training Program Certification—Level I.  The certification is valid through July 2017 and will be renewed. Tutoring staff provide individual and small-group tutoring, as well as workshops on various topics, including reviews for tests and final exams. Pre-recorded online workshops are created by staff for access by distance education students, as well as for those who take classes on campus but are unable to visit the centers.  The on-campus learning centers are available to all students on a drop-in basis. Descriptions of their services are provided in the following:

 

CIS/COSC Learning Center

The Computer Information Systems/Computer Science (CIS/COSC) Learning Center supports all students enrolled in computer courses. Help is offered for Microsoft applications, coding languages, and other software programs.  Intensive, individual tutoring is provided.

 

INRW Learning Center (formerly the Reading Learning Center)

Formerly the Reading Learning Center, the Integrated Reading and Writing (INRW) Learning Center opened in the Fall 2014 semester to support students enrolled in the new INRW course sequence. INRW replaced developmental reading and English courses. Students are required to attend the Center for one hour per week as a course requirement. GED students also receive assistance, in either English or Spanish, to prepare for their exam. The Reading Learning Center, which closed in June 2013, assisted students enrolled in all reading courses. They were required to attend weekly tutoring. 

Math Learning Center

The Math Learning Center provides tutoring on a walk-in basis and is equipped with six study rooms, a digital projector, and enough computers to accommodate two math classes simultaneously. A computer, video camera, and microphone are set up to record workshops, which are accessible to all students through the department’s web site.  In the Learning Center, students can access online assignments, practice exercises, and study materials.  Tutors are qualified to assist students in all math classes, ranging from developmental coursework to Calculus III.  Students in certain developmental math courses are required to attend weekly tutoring.  GED students also receive assistance, in either English or Spanish, to prepare for their exam.  Graphing calculators and a selection of textbooks are loaned to students for use throughout the semester. 

 

Science Learning Centers 

The two Science Learning Center locations support students’ success in the all of the science courses offered by the College.  Assistance is provided on a walk-in basis.  The Centers have digital projectors, computers loaded with course-specific content, microscopes, rock and mineral specimens, and numerous anatomical models to assist students in their studies.

 

Writing Assitance Center

This center provides tutoring assistance to any student, in any discipline, for any writing assignment. Personalized, individual tutoring is offered on both a scheduled and walk-in basis. To assist students with their writing, the Center's tutors have access to a variety of reference materials, including Internet-based resources and center-created handouts.  The adjacent computer lab allows students to work on writing assignments and receive assistance from a tutor.

  

Student Visits to the Learning Centers

Academic Year

 

CIS/COSC Learning Center

 

INRW Learning Center

Math Learning Center

Science Learning Center

Writing Assistance Center

Annual Totals

2014-2015

301

3,733

23,292

17,417

8,561

53,304

2015-2016

802

5,345

24,195

18,613

9,271

58,226

2016-2017

812

6,210

21,649

20,651

8,145

57,467*

Data Sources:  Stop Watch and Who’s Next student attendance software programs.

*For 2016-2017 Academic Year, does not include Summer II session.

 

Foreign Language Lab

The purpose of the Foreign Language Lab, originally located in the San Jacinto building, was to assist students enrolled in Spanish and French courses by providing them with resources and tools to practice listening, speaking, reading, and writing skills. Students who were enrolled in elementary Spanish courses on campus comprised the bulk of those using the lab. Students taking elementary or intermediate level courses online were provided with web-based lab support.  In the Fall of 2015, the lab was relocated to the Academic Learning Studio in the Ozuna Library and Learning Center.  There, students can access computers with foreign language software in both Spanish and French as well as web-based support. 

Online Tutoring

Online tutoring[71] is available to all students through Brainfuse in sixteen subjects, seven days per week.  Students have the option of working with a tutor in a real-time session, or they may submit papers and questions asynchronously and receive a response within twenty-four hours.  Live assistance for math, reading, and writing is offered twenty-four hours a day, seven days per week.

Library

The Ozuna Library[72], located on the second floor of the Ozuna Library & Learning Center building, is a full service college library. The library offers on- and off-campus access to an extensive collection of resources including hardcopy resources, ebooks, streaming videos, and electronic journal collections. All students, including off-campus students, have access to electronic resources at all times on virtually all electronic devices. A comprehensive list of online journal databases[73] readily accessible to off-site library users is accessible via the Library Website. Students who come on campus have access to library computers, portable devices, wireless connectivity, comfortable areas for study and reflection, enclosed spaces for individual and group study, as well as open spaces for working in groups or interacting with peers, faculty, and staff.

 

Students can also improve their information searching skills by participating in the Library’s customizable information literacy instruction options which are available face-to-face and online. Faculty can schedule[74] librarian taught face-to-face instruction for their classes. The online Library Research Certificate[75] (LRC) program consists of seven modules that primarily address planning the research paper, evaluating information, plagiarism, and MLA and APA documentation standards. Many instructors require or offer the LRC program as extra credit. In addition, a Science, Technology, Engineering, and Mathematics[76] (STEM) LRC online option is also available. Students who successfully pass the quizzes at the end of each LRC module will earn a certificate that they can immediately print out. Students can reach a librarian via the online Chat feature, email, telephone, or in person during the Library’s regular operating hours. Requests for assistance received during off-hours are addressed at the start of the next business day.

 

To complement STEM initiatives at the College, the Ozuna Library launched a Makerspace entitled the PACreates Zone[77] in Fall 2016. The PACreates Zone is a glass-enclosed room equipped with a 3D printer and computer with 3D creative software, 3D pens, an interactive touch-table, and mounted iPads loaded with STEM apps. In collaboration with the Science department, the library dedicated a study room for use as the Center for Microscopic Studies which contains microscopes for science students to use. Several microscope slide sets are available for the science students to borrow from the library’s reserve collection.

 

High School Equivalency Certificate/GED Preparation Program

Approximately 25 percent of the College’s surrounding population between the ages of 18 – 24 years of age has less than a high school diploma. In an effort to improve the educational attainment of its service area, the Community Program/Adult Learning Academy[78] at Palo Alto College aims to bridge  the gap for the College’s constituents who need the education to accomplish personal goals, acquire better job opportunities, and improve their quality of life. The Community Program/Adult Learning Academy offers eight weeks of coursework meeting twice a week that helps the individual prepare for the GED exam, which qualifies him/her for the Texas State High School Equivalency Certificate (TxCHSE) as outlined in the College’s GED Student Handbook[79]. This certificate is equivalent to a high school diploma and allows students to meet most employment criteria and educational eligibility requirements. In each session, the program offers Spanish, English, and Pre-GED Preparation classes.

 

To enroll in the classes, students must attend an orientation, take a placement test given by Region 20 (TABE Test) and register for the class on the online community registration system. Once enrolled, each student is assigned to an instructor who understands the adult learner and the requirements needed to be successful on the High School Equivalency Exams (GED). The program furnishes the textbook and assists students with practicing on the official GED Calculator. Once students have passed the practice tests they are then able to register through the GED website[80] for the specific exam of readiness and schedule it onsite through the College’s official Pearson campus testing center on Monday or Tuesday.

 

Counseling Services 

As described on the Counseling Services' website[81], the mission of Counseling Services[82] is to promote wellness, academic success, and retention in the Palo Alto College community by providing mental health counseling, resources, consultation, and outreach. Prior to Fall 2015, a faculty counselor (LPC) provided personal, academic, and career counseling to students, and taught various student development courses to new and/or probationary students. Beginning Fall 2015, a personal counseling office was developed and devoted primarily to personal counseling and crisis intervention with supervision and oversight provided by an LPC-S. Building awareness of counseling and consulting services has been a primary and ongoing focus throughout each semester. In Fall 2016, Counseling Services provided 146 individual student appointments and 67 faculty and staff consultations. Staff also provided 56 presentations to the Palo Alto College community in Fall 2016. Counseling Services and Programming[83] for students includes: initial consultation; personal counseling; crisis intervention; referrals to campus and community resources; skills coaching, and workshops, presentations, and groups[84] on mental health topics. Programming for faculty and staff includes individual consultations[85] and presentations[86] to department meetings and classrooms.

 

Office of Student Life 

The Office of Student Life offers approximately 100 co-curricular experiences[87] each academic year and supports nearly 30 registered student organizations[88].The following services and programs are provided by the Office of Student Life: 

  • Advisement on starting new clubs/student organizations, as in accordance with college procedure S 19.0 Starting a Registered Student Organization[89];
  • Promotion of student involvement on campus as in accordance with college procedure S 17.0 Student Government Association Elections[90];
  • Development of interpersonal and leadership skills[91];
  • Advisement for off-campus and on-campus resources;
  • Coordination of Student Travel, in accordance with college procedure S 15.2 Student Travel[92] and Vehicle Procedure S 15.1 Vehicle Driving Procedure[93]
  • Coordination and planning of special and cultural[94] events on campus;
  • Budget advisement for student club/organization funding;
  • Assistance in event planning;
  • Review and approval of on-campus posted announcements;
  • Coordination of the Student Services Fee as in accordance with college procedure S 18.0 Student Activity Fee: Request for Funding[95];
  • Management of the school mascot, Primo the Palomino;
  • Development of service learning opportunities through the Alterative Spring Break Program;
  • Coordination of community service projects such as the MLK March, PAC Gives Back, and Habitat for Humanity;
  • Management of Palo Alto College Food Pantry and Palo Alto College Clothes Closet.

 

Student, Health, Advocacy, Resource, and Engagement Center

The Office of Student Life established the Student, Health, Advocacy, Resource and Engagement[96] (SHARE) Center at Palo Alto College in the Fall of 2016. The SHARE Center builds a foundation for student success through engagement, advocacy, co-curricular experiences, health programs, and student resources. The SHARE Center provides a welcoming environment both in and outside the classroom that is inclusive to the needs and diversity of the Palo Alto College community. 

 

Recreational Activities and Sports

The mission of the Recreational Activities & Sports[97] is to empower the College’s community by providing quality inclusive recreational activities[98] that promote a healthy lifestyle. The College offers open access to the community[99] and student body to the 11,000 square foot fitness center. Additionally, students have a variety of options such as intramural sports, extramural sports[100], recreational trips, summer camps, and lap swim.

 

Office of Student Conduct

The mission of the Palo Alto College Office of Student Conduct[101] is to protect and foster the learning environment, through meetings with students both in and out of the classroom, to reach the College’s goal of student success by upholding the Student Code of Conduct.

 

The Alamo Colleges District Board Policy F.4.2 Non-Academic Misconduct, Academic Integrity[102], Procedure F.4.2.1 Non-Academic Misconduct Disciplinary and Appeal Processes[103] and F.4.2.2 Academic Integrity Disciplinary and Appeal Process[104] govern the student conduct process. As a part of these Procedures, the College tries to resolve all conduct issues at the lowest possible level first with informal conferences and meetings. If resolution is not possible, the College follows the steps outlined in the procedures. The College’s disciplinary process is not intended to punish but to help challenge a student’s moral and ethical decision-making. When a student has been found responsible for a Student Code of Conduct violation, the College has adopted a Restorative Justice process for supporting the Educational Enrichment Sanction when appropriate.

 

Two additional methods for addressing inappropriate behaviors in the classroom that do not rise to the standard of Non-Academic or Academic Misconduct laid out in the Board Policy are the Classroom Civility Guide[105] and Student Behavior Response Charts[106]. These were created to address behavior that disrupts and disturbs other students’ educational experiences in the classroom, the foundation for which came out of the Strategies of Behavioral Intervention Employee and Student Guide[107].

 

Ray Ellison Family Center

The Ray Ellison Family Center[108] (REFC) located on the Palo Alto College campus seeks to provide a high quality early childhood program[109] that supports the growth, development, and education of children and their families while creating a model of quality early childhood education and a Center for training early childhood professionals within the broader San Antonio community. The Center is licensed by the Texas Department of Family and Protective Services[110] to provide education to 66 children between the ages of 18 months to five years of age. The children of Palo Alto College students are given priority for enrollment; members of the community may enroll their children as space permits. The Center offers flexible schedules and fees, and parent scholarships are available to eligible Palo Alto College students.

 

As a licensed child-care facility, the REFC has passed its annual inspection by the City of San Antonio Development Services/Fire Prevention Division[111] and holds a Childcare Facility Permit by the City of San Antonio Metro Health Department. In order to provide children with daily healthy nutritious meals the REFC is a partner with the U.S Texas Department of Agriculture (USDA) Child and Adult Care Food Program (CACFP). Through this partnership the REFC gets reimbursed for the meals and snacks that are given to the children daily. 

 

In addition to the REFC being a licensed child-care facility, the Center has been nationally accredited through the National Association for the Education of Young Children[112] (NAEYC) since 2010. In San Antonio, of the over 490 licensed child-care centers within the city, only 33 centers have achieved national accreditation. NAEYC is a transformative quality-improvement system for early childhood programs to achieve high-quality services by abiding by the 10 research-based program standards. In order to abide by the program standards, the REFC conducts an annual self-assessment which helps generate the annual NAEYC report[113].

 

The REFC strives to support and enhance children’s developmental skills by following the Creative Curriculum for Infants, Toddlers, and Twos, Creative Curriculum for Preschool, and GOLD assessment. The Creative Curriculum, a comprehensive, research-based curriculum, helps support teachers by creating daily routines and meaningful learning experiences for all children. The REFC has an agreement with the Child Care Program of the Texas Workforce Commission Assessment Pilot and the Texas Association for the Education of Young Children (TAEYC) to implement the GOLD Assessment[114] in which teachers utilize the comprehensive, valid, and reliable assessment to track children’s developmental progress. All teachers and staff are trained annually on the program policies and procedures aligned with the Parent Handbook[115] that is given to all parents.

 

High School Programs

Palo Alto College offers two programs designed to help high school students earn college credit: Dual Credit and Early College High School. The College also offers support for students to enroll in college through the TRIO Upward Bound and Talent Search Programs. The Office of High School Programs is a member of the National Alliance of Concurrent Enrollment Partnerships[116] (NACEP).

 

Dual Credit

The Dual Credit program[117] allows eligible high school students to earn college credit for certain high school courses in which they are currently enrolled while completing their high school requirements. The High School Programs Office follows College Procedure S 32.1 Dual Credit Process and Procedures[118] in the commitment to the success of the dual credit program and the students who participate. In order for students to participate in the program, the high schools must be approved to offer Dual Credit courses through a Memorandum of Understanding[119]. Courses are generally taught face-to-face at Palo Alto College or their respective high school. These courses are aligned through the College Procedure S 32.2 Dual Credit Articulation Agreement[120] and Course Agreement Form[121].  In addition, the College provides a distance education option for dual credit students via Internet, tele-course, and interactive video conferencing or blended classes. 

 

Typically, the dual credit program is open to high school junior-level students from public, charter, private, or home schools within the service area.  The College’s dual credit initiative began in Fall 1995 with 82 students and has grown to over 1600 students in Fall 2016.

 

Dual Credit students receive academic advising in alignment with the Dual Credit Academic Advising Syllabus[122]. Additionally, students are required to complete a New Student Orientation prior to beginning coursework. Finally, both Palo Alto College and high school representatives meet monthly during Dual Credit Consortium meetings to receive important updates and ensure both the social and academic needs of Dual Credit students are met.

Early Admission Program

High school students can earn college credit only through the Early Admissions Program. High school students may be admitted for credit work at the College according to the following guidelines:

  1. Complete and submit the admission application through ApplyTexas. An active application is required to move forward with the enrollment process.
  2. Complete the sophomore year of high school or the home school equivalent by the start of the academic year enrolled.
  3. Complete and submit the Early Admit form to the Admissions and Records Office.
  4. Submit a letter of recommendation from a counselor or designee and parental approval addressing the applicant’s maturity and ability to function well in a college environment.
  5. Submit official high school transcript of coursework completed prior to registration at a college in the Alamo Colleges District
  6. Demonstrate college-level ability in the subject area(s) requested.

 

Early College High School  

Early College High Schools[123] (ECHS) are partnerships between school districts and colleges that are innovatively designed to blend high school and college education using a dual credit framework as outlined in a Memorandum of Understanding[124]. The schools are designed for youth to simultaneously earn a high school diploma and an associate’s degree (or up to 60 college credit hours towards a bachelor’s degree). Beginning in Fall 2014, Palo Alto College partnered with three public school districts and one charter school to begin enrolling freshman-level students in Early College High Schools. In Fall 2015, the partnership expanded to an additional public high school. Students participating in the program can complete their high school diploma while simultaneously earning up to 60 semester credit hours toward an Associate of Arts or an Associate of Science degree. All high school initiatives have been approved and designated by the Texas Education Agency, and there are no costs to students enrolled in the program

 

In Spring 2016, there were 822 ECHS students enrolled among the College’s five partner schools. Of the 822 total students enrolled in an ECHS in accordance with departmental procedures ECHS Process and Procedures for Registration[125], 735, or 89% of students, were registered in college courses.  A total of 3,280 college credit hours were attempted by these registered students.

 

The College established the ECHS Consortium, a leadership team designed to address the academic and social needs of students, with all five high school partners. High school administrators, College administrators, staff, and faculty meet on a monthly basis with high school administrators, principals, and counselors to communicate best practices, identify and address challenges and concerns, discuss responsibility and accountability, align curriculum pathways, share resources, work toward continuous improvement, and plan activities that lead to student success. The ECHS College Action Plan[126] captures and shares important data needed to ensure the successful academic progress of students toward specific academic milestones and the completion of an associate’s degree. Additionally, students in the ECHS Program receive academic advising support in alignment with the ECHS Academic Advising Syllabus[127]. Updates are also communicated via an ECHS Newsletter[128] that is sent to students, faculty, staff, and administrators.

 

TRIO Upward Bound Program 

Palo Alto College’s TRIO Upward Bound (UB) pre-College program was awarded a five-year continuous grant from the Department of Education for years 2012-2017 and was recently renewed in Summer 2017. The UB program serves 75 low-income and first-generation high school students per year in four cities: Poteet, Jourdanton, Pleasanton, and Lytle and has met the objectives each year as outlined in the Annual Performance Report[129]. College Procedure S 24.0 TRIO Upward Bound[130] outlines recruitment and enrollment of students into the program in alignment with federal regulations. Students receive instruction in literature, composition, math, science, and foreign language throughout the academic year and during a six-week summer component. In addition to instruction, students have access to tutoring, advising, test preparation workshops, assistance in filling out college-related documents, and cultural and recreational activities.

 

TRIO Talent Search Program

The Palo Alto College TRIO Talent Search (TS) program is funded for a five-year period (September 1, 2016 – August 31, 2021) to serve 500 students annually at one target school that meets the federal eligibility criteria. To date, the project has delivered services to over 300 students as outlined in the Talent Search Interim Report[131].The TS program provides participants with academic tutoring and advising, information on financial aid programs, assistance in completing financial aid applications, financial literacy, and support for applying for college enrollment. Moreover, participants are provided support for their diverse academic and non-cognitive needs to ensure that they persist, succeed, and graduate from high school, completing a rigorous secondary school program of study and enrolling in college. 

 

As articulated in Board Policy A.1.1[132], the College District is known by the assumed names of “Alamo Colleges” and “Alamo Colleges District” or the “Alamo Community College District.” References to these assumed names in the narrative and any supporting documentation are equivalent.

Evidence
[ 1 ]   File  CR 2.10_1_Community College Survey of Student Engagement 
[ 2 ]   File  CR 2.10_2_Ruffalo Noel Levitz 
[ 3 ]   File  CR 2.10_3_Division of Student Success Website 
[ 4 ]   File  CR 2.10_4_Palo Alto College Catalog 
[ 5 ]   File  CR 2.10_5_Palo Alto College Student Handbook 
[ 6 ]   File  CR 2.10_6_Welcome Center Website 
[ 7 ]   File  CR 2.10_7_National Academic Advising Association 
[ 8 ]   File  CR 2.10_8 _Texas Association of Collegiate Registrars and Admissions Officers 
[ 9 ]   File  CR 2.10_9_Ruffalo Noel Levitz 
[ 10 ]   File  CR 2.10_10_American Association of Collegiate Registrars and Admissions Officers 
[ 11 ]   File  CR 2.10_11_College Connection MOU Example 
[ 12 ]   File  CR 2.10_12_S 25.2 New Student Intake_College Connection 
[ 13 ]   File  CR 2.10_13_S 25.1 New Student Intake-New Student Orientation 
[ 14 ]   File  CR 2.10_14_Student Financial Aid 
[ 15 ]   File  CR 2.10_15_Office of Student Financial Aid Procedure Manual 
[ 16 ]   File  CR 2.10_16_Alumni and Scholarship Office 
[ 17 ]   File  CR 2.10_17_Council for Advancement and Support of Education 
[ 18 ]   File  CR 2.10_18_National Scholarship Providers Association 
[ 19 ]   File  CR 2.10_19_A 19.0 Receipt of Gifts 
[ 20 ]   File  CR 2.10_20_Registered Alumni 
[ 21 ]   File  CR 2.10_21_Admissions and Records 
[ 22 ]   File  CR 2.10_22_Texas Association of Collegiate Registrars and Admissions Officers 
[ 23 ]   File  CR 2.10_23_S 20.0 International Students 
[ 24 ]   File  CR 2.10_24_Assessment and Testing Center 
[ 25 ]   File  CR 2.10_25_Texas Association of Collegiate Testing Personnel 
[ 26 ]   File  CR 2.10_26_TSIA 
[ 27 ]   File  CR 2.10_27_CLEP 
[ 28 ]   File  CR 2.10_28_S 7.1 Assessment and Placement Testing 
[ 29 ]   File  CR 2.10_29_S 7.2 Distance Education Make-Up Testing 
[ 30 ]   File  CR 2.10_30_ Palo Alto College Business Office 
[ 31 ]   File  CR 2.10_31_Palo Alto College Advising Centers Website 
[ 32 ]   File  CR 2.10_32_AlamoADVISE 
[ 33 ]   File  CR 2.10_33_S 12.1 Student_Success_Management 
[ 34 ]   File  CR 2.10_34_National Academic Advising Association 
[ 35 ]   File  CR 2.10_35_National Association of Student Personnel Administrators 
[ 36 ]   File  CR 2.10_36_Texas Academic Advising Network 
[ 37 ]   File  CR 2.10_37_Ruffalo Noel Levitz 
[ 38 ]   File  CR 2.10_38_Council for Adult and Experiential Learning 
[ 39 ]   File  CR 2.10_39_Advising Centers Visit History 
[ 40 ]   File  CR 2.10_40_Individual Success Plan 
[ 41 ]   File  CR 2.10_41_Academic Probation Procedure 
[ 42 ]   File  CR 2.10_42_Academic Dismissal Procedure 
[ 43 ]   File  CR 2.10_43_Drop Advising Guide 
[ 44 ]   File  CR 2.10_44_Financial Aid Appeals 
[ 45 ]   File  CR 2.10_45_Graduation Application 
[ 46 ]   File  CR 2.10_46_Procedure S 10.0 Graduation Application and Awarding 
[ 47 ]   File  CR 2.10_47_Advising PIN Registration 
[ 48 ]   File  CR 2.10_48_Academic Advising Syllabus Sesssion and New Student Orientation Advising 
[ 49 ]   File  CR 2.10_49_Career Services 
[ 50 ]   File  CR 2.10_50_PACConnect 
[ 51 ]   File  CR 2.10_52_Faculty and Staff Resource Manual 
[ 52 ]   File  CR 2.10_51_Disability Support Services 
[ 53 ]   File  CR 2.10_53_Letters of Accommodation 
[ 54 ]   File  CR 2.10_54_S 16.1_ Request for ADA Accommodations 
[ 55 ]   File  CR 2.10_55_S 16. 2 Faculty Response to ADA Student Accommodations 
[ 56 ]   File  CR 2.10_56_Early Alert Program 
[ 57 ]   File  CR 2.10_57_Grades First 
[ 58 ]   File  CR 2.10_58_Outcome 
[ 59 ]   File  TRIO APR (Annual Performance Report) 2014-2015 
[ 60 ]   File  CR 2.10_59_Veterans Affairs Website 
[ 61 ]   File  CR 2.10_60_Veterans Affairs 
[ 62 ]   File  CR 2.10_61_Texas Hazelwood Exemption 
[ 63 ]   File  CR 2.10_62_S 12.2 Veterans Affairs 
[ 64 ]   File  CR 2.10_63_S 12.1 Student Success Management Model 
[ 65 ]   File  CR 2.10_64_Hazelwood Exemption Requirements 
[ 66 ]   File  CR 2.10_65_Military Friendly 
[ 67 ]   File  CR 2.10_66_Learning Centers 
[ 68 ]   File  CR 2.10_67_Tutoring Services Department 
[ 69 ]   File  CR 2.10_68_Tutor Training Manual 
[ 70 ]   File  CR 2.10_69_College Reading and Learning Association 
[ 71 ]   File  CR 2.10_70_Online Tutoring 
[ 72 ]   File  CR 2.10_71_Library 
[ 73 ]   File  CR 2.10_72_Online Journal Database 
[ 74 ]   File  CR 2.10_73_Schedule 
[ 75 ]   File  CR 2.10_74_Library Research Certificate 
[ 76 ]   File  CR 2.10_75_Science Technology Engineering and Math 
[ 77 ]   File  CR 2.10_76_PACreates Zone 
[ 78 ]   File  CR 2.10_77_HS Equivalency_GED Preparation Program 
[ 79 ]   File  CR 2.10_78_GED Student Handbook 
[ 80 ]   File  CR 2.10_79_GED Website 
[ 81 ]   File  CR 2.10_80_Counseling Services Website 
[ 82 ]   File  CR 2.10_81_Counseling Services 
[ 83 ]   File  CR 2.10_82_Counseling Services and Programming 
[ 84 ]   File  CR 2.10_83_Groups 
[ 85 ]   File  CR 2.10_84_Individual Consultation 
[ 86 ]   File  CR 2.10_85_Presentations 
[ 87 ]   File  CR 2.10_87_Co-Curricular Activities 
[ 88 ]   File  CR 2.10_88_Registered Student Organizations 
[ 89 ]   File  CR 2.10_89_S 19.0 Starting a Registered Student Organization 
[ 90 ]   File  CR 2.10_90_S 17.0 Student Government Association Elections 
[ 91 ]   File  CR 2.10_91_Leadership Skills 
[ 92 ]   File  CR 2.10_92_S 15.2 Student Travel 
[ 93 ]   File  CR 2.10_93_S 15.1 Vehicle Driving Procedure 
[ 94 ]   File  CR 2.10_94_Cultural 
[ 95 ]   File  CR 2.10_95_S 18.0 Student Activity Fee Request for Funding 
[ 96 ]   File  CR 2.10_86_Office of Student Life and S.H.A.R.E Center 
[ 97 ]   File  CR 2.10_96_Recreational Activities and Sports Programs Website 
[ 98 ]   File  CR 2.10_97_Recreational Activities and Sports Program 
[ 99 ]   File  CR 2.10_98_Community 
[ 100 ]   File  CR 2.10_99_Extramural Sports 
[ 101 ]   File  CR 2.10_100_Office of Student Conduct 
[ 102 ]   File  CR 2.10_101_F.4.2 Non Academic Misconduct, Academic Integrity 
[ 103 ]   File  CR 2.10_102_F.4.2.1 Non Academic Misconduct, Disciplinary and Appeal Process 
[ 104 ]   File  CR 2.10_103_F.4.2.2 Academic Integrity Disciplinary and Appeal Process 
[ 105 ]   File  CR 2.10_104_Classroom Civility Guide 
[ 106 ]   File  CR 2.10_105_Student Behavior Response Charts 
[ 107 ]   File  CR 2.10_106_Strategies of Behavioral Intervention Employee and Student Guide 
[ 108 ]   File  CR 2.10_107_Child Care Center Website 
[ 109 ]   File  CR 2.10_108_Ray Ellison Family Center 
[ 110 ]   File  CR 2.10_109_Texas Department of Family and Protective Services 
[ 111 ]   File  CR 2.10_110_City of San Antonio Development Services Fire Prevention Division 
[ 112 ]   File  CR 2.10_111_National Association for the Education of Young Children 
[ 113 ]   File  CR 2.10_112_NAEYC Report 
[ 114 ]   File  CR 2.10_113_Gold Assessment 
[ 115 ]   File  CR 2.10_114_Parent Handbook 
[ 116 ]   File  CR 2.10_116_National Alliance of Concurrent Enrollment Partnerships 
[ 117 ]   File  CR 2.10_115_Dual Credit 
[ 118 ]   File  CR 2.10_117_S 32.1 Dual Credit Process and Procedures 
[ 119 ]   File  CR 2.10_118_Memorandum of Understanding 
[ 120 ]   File  CR 2.10_119_S 32.2 Dual Credit Articulation Agreement 
[ 121 ]   File  CR 2.10_120_Course Agreement Form 
[ 122 ]   File  CR 2.10_121_Dual Credit Academic Advising Syllabus 
[ 123 ]   File  CR 2.10_122_Early College High School 
[ 124 ]   File  CR 2.10_123_Memorandum of Understanding 
[ 125 ]   File  CR 2.10_124_ECHS Process and Procedures for Registration 
[ 126 ]   File  CR 2.10_125_ECHS College Action Plan 
[ 127 ]   File  CR 2.10_126_ECHS Academic Advising Syllabus 
[ 128 ]   File  CR 2.10_127_ECHS Newsletter 
[ 129 ]   File  CR 2.10_128_Annual Performance Report 
[ 130 ]   File  CR 2.10_129_S 24.0_TRIO Upward Bound 
[ 131 ]   File  CR 2.10_130_Talent Search Interim Report 
[ 132 ]   File  Policy A.1.1 
  File  CR 2.10_104_Classroom Civility Guide 
  File  CR 2.10_108_Ray Ellison Family Center 
  File  CR 2.10_81_Counseling Services 
Palo Alto College