Palo Alto president makes changes and progress during first year
By Jeffrey Lopez
Pulse Staff Reporter

Image: Dr. Ana "Cha" Guzman, PAC president

Palo Alto’s not what it used to be.

As Dr. Ana “Cha” Guzman’s first year as President winds to a close, you won’t have to look very hard to find her influence. Her vivacious presence seems to permeate the air, leaving faculty, staff and students filled with a sense of expectation and energy. Since her appointment on August 13 of 2001, Guzman has been a catalyst for change and improvement throughout the campus.

“Bright, energetic, motivated, caring, outgoing and directed to the betterment of others, her leadership will bring Palo Alto College to unheard levels of success,” said Dr. Robert Ramsay, Chancellor of the ACCD.

Through Guzman’s tireless efforts, the wheels of change have been set into motion. Reforms in administrative structure, a reorganized office of Student Affairs, infusions of money, student facility improvements and a strengthened Occupational Technology program are just a few of her accomplishments thus far.

Plans to expand the Student Center have already been approved and wait for the ACCD Board to choose a contractor. Guzman has not been afraid to stick her neck out for Palo Alto when she sees an opportunity.

“No one has the energy of Dr. Guzman,” said Dr. Rodger Minatra, dean of Occupational, Technical & Continuing Education. “Guzman has established the urgency of a good education,” he said.

Starting in the Fall, five new Occupational Technology programs will be added: Landscape and Horticultural Science, Turf Grass and Golf Course Management, Electro-mechanical Technology, Telecomm Technology and Leadership.

Guzman sets expectations and then leads through example. She is a forthright individual who doesn’t like to mince words.

“Operationally, she is very, very sound. In fact I have yet to see her unfamiliar with any type of procedure,” said Pat Terrell, Interim Vice President of Student Affairs.

Terrell chaired the selection committee that chose Guzman as Palo Alto’s new president. After narrowing the choices to three, a team was sent out to perform ‘on site’ inspections of the various candidates. Terrell and Carolyn DeLecour, another selection committee member, were picked to observe Guzman at the college she was working in at the time.

“Obviously she was a person of very high ability and came with a wealth of experience from previous positions she’s held,” said Terrell. “She possessed the know-how to run a college effectively.”

Before coming to Palo Alto, Guzman was vice president of the Cypress Creek Campus of Austin Community College. Guzman has also held positions ranging from associate vice chancellor for Academic Support Programs, to chair of the Presidential Commission on Excellence in Education for Hispanic Americans, to senior adviser to the U.S. Department of Education Secretary during the Clinton Administration.

Terrell has worked closely with Guzman during her first year, and he has been quite pleased with her performance. “She is a results-oriented person who follows through and has high accountabilityæsomething that is very important,” said Terrell.

Guzman has shown herself as a caring individual who has students’ interest at her heart.

“She spoke at the awards ceremony for a journalism contest that the Communications Department held for high school kids,” said Ericka Lopez, a junior, Education major. “On top of the prizes given to the first place winners, she added $500 scholarships to Palo Alto, which I thought was very generous.”

During her speech, Guzman gave a heartfelt message to the students in attendance, praising them for their talent and skill. Guzman commented how they were far ahead of where she was at their age. Arriving from Cuba at age 13, Guzman did not really learn how to write until she trudged through her doctoral dissertation.

Guzman also brought a fresh approach to how schedules were analyzed and created. Working with Ginger Carnes, the Director of Community & Public Relations, they were able to determine what classes students most wanted, then found a way to give it to them at more opportune times. After Guzman discussed the findings with every department chairperson, a new plan was forged. The optimized scheduling program helped to increase student contact hours from 4.5 to 7.7.

Guzman describes her first year with Palo Alto as a good marriage. “I wanted to go somewhere that I could bring about a change in a positive direction, and Palo Alto needed someone to get things going. We were a good fit,” said Guzman.

The president points out core beliefs and values that allowed her to mesh readily with her executive team. Guzman attributes much of her success to her team, which meets weekly to discuss vital topics and school politics. The atmosphere is comfortable and the dialogue is not what you’d expect at a typical board meeting. “We laugh a lot,” said Guzman.

Her main priorities this year have been to improve Occupational Technology, revamp Student Affairs, and gain more funding for PAC. Guzman has also re-organized how many of the school’s programs are run.

Tutoring is no longer held in the SLAC, but in its own academic department. Students needing help in math now go to the Math Department, and so on. This was done with the intent of improving the assistance offered and to get the departments directly involved with students.

“I feel the best way to manage and lead is to get people involved,” said Guzman. “It gives them a sense of empowerment.”

Student services have been expanded as well, allowing students attending night classes to have access to them. Another area of improvement involved how the administration was arranged. From the previous ‘hierarchical organizational structure,’ the current set-up allows more direct interface with faculty members. Guzman is particularly proud of how well the faculty interacts with each other and the teamwork that is displayed.

“Guzman’s new administrative set-up and procedures created an environment where everyone can help each other more efficiently,” said Dr. Cecilia Gonzales, dean of Science & Technology. Chairs, deans, and the president meet twice a month on Fridays, which allows Guzman to hear directly from her team.

One such procedure covers protocol. If a member of the faculty has a concern, they approach their respective dean. If they go to the president directly, she will listen to what they have to say and then recommend they to go to their dean and talk it out, which saves confusion.

“She’s a very good motivator. If you don’t know how to make something happen, she has no problem with showing you how,” said Gonzales.

Being a hands-on person, Guzman tries to involve herself as much as possible. The demands of the job would sap anyone, but Guzman relies on her secretaries, Greta Zavala, Erlinda Ybarra and Sandra Mora, to keep her sane. “I have never been so well taken care of in my life,” Guzman said.

In addition to being a mentor to much of the staff, Guzman has also shown exemplary leadership ability.

“Guzman has benefited the campus in several ways, both tangible and intangible,” said Stacey Johnson, interim dean of Arts, Humanities & Social Sciences. “During the reaccredidation period with SACS, she proved herself a very capable leader. It was imperative for us to have a president who knew what she was doing paired with a good committee in order to be successful,” Johnson said.

In addition to leading Palo Alto through a successful reaccredidation process, Guzman has been able to obtain a mid-year infusion of money from the ACCD Board. Of the $605,000, an estimated $470,000 will go toward hiring new employees. The positions to be filled are vice president, budget affairs officer, three clerical, four professional and seven full-time faculty.

President Guzman has large hopes for the future and a master plan that her staff is ready to follow. With the help of an executive team, which has matured with her, Guzman is ready for the upcoming year. Plans to create a committee dedicated to increasing scholarships and strengthening the Student Government are on the table.

Image: Dr. Ana "Cha" Guzman, PAC president

“My goal is to show the district that Palo Alto College is a shining star, and PAC will be the heart and economic engine for the surrounding area,” Guzman said. “People have undervalued Palo Alto for so long, which is why I fight for PAC, go to places representing Palo Alto even when I’m completely drained. I want PAC to become visible in the community. Every decision I make is for the students.”

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