More involvement needed in PAC Self-Study
By Angela Hanck
Pulse Staff Reporter
Every 10 years, Palo Alto College undergoes a comprehensive Self-Study to ensure the college’s accreditation status. Without accreditation, students’ credit hours will not transfer to other colleges and universities. Perhaps even more importantly, students will lose their financial aid eligibility.Image - Your Future is Ahead of You

Four separate surveys were presented to administration, faculty, staff and a random sampling of students to gather data that will be used to assess Palo Alto’s progress toward accreditation by the Southern Association of Schools and Colleges (SACS).
The surveys, conducted since the beginning of this year, assessed the opinions and needs of the Palo Alto community as part of the on-going Self-Study process.

Response by all segments was surprisingly low, according to Dr. Dorothy Haecker, Director of the Self-Study. Thirty-seven percent of the members of the administration, 47 percent of the staff, 72 percent of the adjunct faculty, and 78 percent of the continuing education faculty did not return their surveys. The full-time faculty's return rate was much better. Only 24 percent did not return their surveys. "The opinions of the college community will be an important part of the evidence we will use to determine if Palo Alto is in compliance with the criteria for colleges set by the SACS," said Haecker.


"The opinions of the PAC community will identify focus areas for future enhancements of the college."
Haecker said she had hoped for a higher participation rate, even though experts agree 70 to 80 percent non-response to a survey is acceptable.

The segment of the Palo Alto community that turned in the highest percentage of surveys was students, with only 15 percent not returning their surveys. Catherine Chapa, Coordinator of Measurement and Evaluation in the Office of Institutional Research, Planning and Development, said that the high return rate was probably because instructors handled distribution and collection.

After her first look at the surveys, not including student surveys, Haecker said, "The prevailing opinion is that Palo Alto is under-funded and needs more physical facilities."

The "questions" on the survey were not as much questions as they were statements to be responded to with varying degrees of agreement. The statements were based on criteria set by SACS.

Haecker said that the three major goals of the surveys were:

* To assess the needs and concerns of each of the four constituencies of the Palo Alto community–administrators, faculty (full-time, adjunct and continuing ed), staff members and students.

Haecker said that the three major goals of the surveys were:

Student Studying clipart
* To assess the needs and concerns of each of the four constituencies of the Palo Alto community–administrators, faculty (full-time, adjunct and continuing ed), staff members and students.

* To cover every aspect of the college, including purpose, instructional effectiveness, educational programs, faculty, finances, student development and facilities.

* To identify where "parity and disparity" exists.

According to Palo Alto President Enrique Solis, areas of concern identified include the college’s purpose statement, evaluation of student orientation and advising, documentation of faculty credentials, vacant administrative staff positions, organizational structure inconsistencies in publications and intercollegiate athletics.

“We have begun to address the early alerts, and I am confident that we will receive minimal recommendations from the visiting committee and that our accreditation will be solidly reaffirmed,” said Solis.

Chapa said that the data is still being analyzed to determine the opinions of students. Some students were impressed with the power of the survey to affect change and influence the accreditation of Palo Alto.

Sophomore Rhonda Lawson, 42, said, "The survey pretty much covered everything. I didn’t realize (the college) had to be accredited every so many years."

Lawson considered the survey a way to make an impact and took her time to fill it out conscientiously.

Students thought that the survey was very comprehensive, including information about services and programs that some students were not aware of.

Giselle Lopez, a 20-year-old sophomore, said that the survey contained statements on "stuff I couldn’t even answer because I’ve never used them."

Lopez also said that she used the survey as an opportunity to voice her opinions on deficiencies that she has noted. She believes that Palo Alto needs to improve its athletics programs and facilities, as well as its student advisement.

Though Haecker was disappointed with the initial response rate, she thinks that the information gleaned will benefit Palo Alto and also prepare the college for SACS’ arrival in March of 2002.

Even if the return rates are not impressive right now, Palo Alto’s constituencies will have a second chance to be heard. Chapa said, "A ‘follow-up’ survey will be sent out next fall to a cohort which will include faculty, staff, administrators and students."

Haecker encourages all members of the Palo Alto community to visit the Self-Study web site at http://www. accd.edu/PAC/sacs/MAIN/reportmain.html to read each of the subcommittees’ reports. A feedback form can also be accessed that allows students, staff, faculty and administrators to become more informed and involved.

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